At ChiroRing, your privacy and trust are important to us. This policy explains what information we collect, how we use it, and your choices.
What We Collect
Personal Information: Name, contact details, gender, date of birth, height, weight, and other info you provide when creating an account.
Device & Activity Data:Steps, sleep, heart rate, temperature, HRV and other health metrics recorded by your ChiroRing device and app.
App Usage Data:How you interact with the app, device info, and feedback you provide.
How We Use Your Information
To set up and manage your account.
To provide personalised insights, track your progress, and support your wellbeing goals.
To improve our products and services, and to offer you support.
To send notifications and reminders, if you enable them.
Sharing & Security
We do not share your personal data with third parties without your consent, except when required by law (such as in response to a valid legal request from authorities) or when necessary to provide essential services, like secure cloud storage or analytics that help us operate and improve ChiroRing.
If you use third-party integrations (like Health Kit or Apple Health), you control what is shared.
Your data is securely stored in Singapore, where strict privacy regulations apply.
Your data is encrypted and stored securely, but no system can be guaranteed 100% secure. Please contact us if you have concerns.
Your Rights & Choices
Access & Update:You can view and update your personal info in the app.
Delete: You can delete your account and personal data at any time. Most data is deleted within 30 days, with some backup retention up to 90 days as required by law.
Consent:You can withdraw permissions at any time in your device or app settings.
Control: You can restrict data sharing, notifications, and third-party access in your app settings.
Request a Copy: ou may request a copy of your personal data by contacting us.
Data Retention
We keep your data only as long as needed for your account or as required by law. You can request deletion at any time.
Children’s Privacy
ChiroRing is not intended for children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via the app or email.
Contact Us
If you have questions or concerns about your privacy, please email us at connect@chiroring.com. We aim to respond within 15 working days.
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